International Patients

We understand that being ill, and having to leave the comfort of home to seek help abroad, is a doubly daunting experience. With our proficiency in serving our foreign guests, we know how to ensure they feel welcomed and at home.

The International Patient Liaison Centre (IPLC) is our one-stop medical concierge that offers assistance and support to all our international patients and their family members. Our team of multi-lingual professionals will provide co-ordination and prompt accessibility to all services including:

• Accommodation & transportation
• Billing and financial information
• Direct admission
• Evacuation and repatriation
• Flight reservation and confirmation
• Full liaison with 3rd party payers
• Language translation
• Outpatient medical appointments
• Visa & Social Visit Pass Assistance
• Any other services upon request

For assistance in your home country, please contact our information centres :

Country State Tel Bangladesh Dhaka (880) 171 303 3762 / 2 912 1006 Cambodia Phnom Penh (855) 23 223 322 India Bangalore (91) 80 4122 6799 / 96 6337 7433 Indonesia Bandung (62) 22 7067 3777 / 811 236 482 Jakarta (62) 21 230 0606 / 813 8383 3388 Semarang (62) 811 270 832 Surabaya (62) 816 516 591 Yogyakarta (62) 274 658 5000 / 888 654 5000 Myanmar Mandalay (95) 999 70388 Yangon (95) 999 70333 Pakistan Karachi (92) 0302 205 4540/ 11 111 222 444 Russia Vladivostok (7) 908 992 0640 Vietnam Hanoi (84) 4 843 0748 / 0903 401 919 Ho Chi Minh City (84) 8 822 7848 / 0913 234 911

The International Patient Liaison Centre, Singapore:

24-Hour Helpline (65) 6779 2777 Fax (65) 6777 8065 Email iplc@nuhs.edu.sg